We review your requirements
We’ll look at your business hours, common enquiries, missed calls, appointment needs, qualification questions and when a human should take over.
✓
YOUR AI RECEPTIONIST TRIAL REQUEST IS IN
Thanks. We’ll help you work out what your AI Receptionist should actually do.
We’ve received your details.
We’ll review your business, how calls are currently handled and what you want the AI Receptionist to help with. Then we’ll contact you to discuss the best setup for your trial.
Your request has been received.
No need to submit the form again.
AI RECEPTIONIST
AI
Trial Request Received
Business setup pending
✓ Ready for setup
Request received
Your details are with BMA
Setup review
Call flow & requirements
Test the AI
Try real call scenarios
WHAT HAPPENS NEXT?
We’ll build the trial around your business.
The AI should not sound like a generic answering machine. The goal is to understand your business first, then configure the conversation around what your customers actually need.
THE GOAL
A useful conversation — not just an answered call.
Your AI Receptionist should move the enquiry forward while giving your team the information they need.
01
Customer calls
New enquiry arrives
→
02
AI answers
Conversation starts
→
03
Enquiry qualified
Details captured
→
04
Next step happens
Book, transfer or follow-up
BEFORE WE SPEAK
Think about the calls you wish your business handled better.
You do not need to prepare anything formal. But these are useful things to think about before we contact you.
✓
Which calls do you miss most often?
During jobs, meetings, after hours or when the team is busy?
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What do customers usually ask?
Pricing, availability, locations, services or appointments?
✓
What information should the AI collect?
Name, phone, service required, location or other qualification details?
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When should a human take over?
Certain enquiries may need to be transferred directly to your team.
✓
Should the AI book appointments?
We can discuss how your calendar and booking process currently work.
AI WHEN IT HELPS
The goal isn’t to replace every conversation.
The AI Receptionist can handle the repetitive first part — answering, gathering information and deciding what should happen next.
When a conversation needs your team, the handoff can happen with useful context already captured.
AI
AI Receptionist
Answers and qualifies
→
Handoff when needed
👤
Your Team
Takes over with context
REQUEST RECEIVED
We’ll take it from here.
We’ll contact you about the next step for your AI Receptionist trial.